How can I fix Outlook error 0x8004010f

Error 0x8004010F when trying to send or receive email in Outlook 2010 or Outlook 2013

  • 3 minutes to read
  • Applies to:
    Outlook 2013, Microsoft Outlook 2010

Original KB number:   2659085

Summary

This problem is caused by the corrupted Outlook profile. You can try creating a new profile to fix the problem.

Problem Description

When trying to send or receive email in Outlook 2010, you might get one of the following error messages:

0x8004010F: The Outlook data file cannot be accessed.

or

0x8004010F: Error during operation. An object could not be found.

solution

To make mistakes 0x8004010F, identify the current location of your default Outlook data file, and then create a new Outlook profile. To do this, follow the steps below:

Step 1 - Find the default Outlook data file

  1. Choose You start and then Control Panel.

  2. Select in the Control Panel Email.

  3. Choose in the Email Setup - Outlook dialog box the Show Profiles option out.

  4. Select your current Outlook profile, and then select Properties.

  5. Choose in the Email Setup - Outlook dialog box the option Data files.

  6. Choose in the Account Settings dialog box, select the Data Files tab, and then note the name and location of the default data file for your profile (a check mark indicates the default data file).

  7. Choose Shut down out.

Step 2 - Create a New Outlook Profile

Method 1: use automatic account setup to create an IMAP or POP3 email account

Important

If your email server supports BOTH IMAP and POP3, the automatic account setup will create an IMAP account by default. You have to follow the manual steps to create a POP3 account. However, if your e-mail server ONLY supports a POP3 account, a POP3 account will be created during the automatic account setup.

  1. Choose You start and then Control Panel.

  2. Choose in the Email Setup - Outlook dialog box the Show Profiles option out.

  3. Choose on the General tab in the dialog box e-mail the option Add from.

  4. Give in the dialog box Enter a new profile name, and then select New Profile OK off.

  5. Give in the New Account dialog box Add your email account information, and then select Next out.

  6. After your account has been successfully configured, select Finish off.

Method 2: manually create an IMAP or POP3 email account

  1. Choose You start and then Control Panel.

  2. Choose in the Email Setup - Outlook dialog box the Show Profiles option out.

  3. Choose on the General tab in the dialog box e-mail the option Add from.

  4. Give in the dialog box Enter a new profile name, and then select New Profile OK off.

  5. Choose in the New Account dialog box add the option Server settings Configure manually or select additional server types, and then select Continue out.

  6. Choose in the Select Service dialog box Internet email , then select Continue out.

  7. Give in the Internet E-mail Settings dialog box Your account details.

  8. Choose You test account settings, to test your account.

    Note

    Contact your ISP if you do not have the correct account details.

  9. Choose You Existing Outlook Data File , then select Browse from.

  10. Navigate the dialog box Outlook data file open to and then select the Outlook data file that you saved earlier. Choose OK out.

  11. click on Further.

  12. Choose in the Account Settings dialog box test the option Close off.

  13. Choose Complete out.

Step 3: Configure the new Outlook profile as the default profile

If you want to set the new Outlook profile as the default profile, do the following:

  1. Choose on the General tab of the dialog box e-mailalways use this profile.
  2. Select the drop-down list under Always use this profile from and then select the new profile.
  3. Choose You ok to the dialog box e-mail close.

additional Information

If you have multiple non-standard PST files and need to add them to your Outlook profile, please do the following:

  1. Start Outlook.
  2. Choose on the File tab, the option Open off.
  3. Choose Open Outlook Data File.
  4. Navigate to the folder location that contains your other PST file, select it, and then select OK off.

The newly added PST file will be saved in Navigation area displayed.

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