Why is my cursor not working

hardware Touchpad has stopped working - what to do?


If the touchpad stops working, there could be several reasons. Usually this problem can be fixed quickly. We have compiled the most common causes and solutions for you below.

Activate the touchpad using a key combination

Most laptop touchpads can be deactivated or activated using a specific key combination. Perhaps you accidentally pressed this key combination and locked your touchpad without even realizing it. Therefore, the first thing you should try is to unlock your touchpad using the appropriate key combination. Proceed as follows: Look for a key with a touchpad symbol on your keyboard. This symbol is often found on the [F5] or [F6]. Press this key at the same time as [Ctrl] + [Alt]. Your touchpad should already be unlocked.

Activate the touchpad in the control panel

If your touchpad still does not work, this may be due to the Windows settings. Get an external mouse and connect it to your laptop. Then follow our step-by-step instructions or take a look at the brief instructions.

Update the driver of the touchpad

If your touchpad is still not working, it may be due to missing or outdated drivers for the touchpad. Follow our step-by-step instructions or take a look at the quick start guide.

Repair of the defective touchpad

If the touchpad is still not functional despite the solutions described above, it is possible that your touchpad is defective. The only thing that helps here is a repair by replacing the touchpad. But be careful: especially with older laptops, the repair costs can exceed the value of the laptop.

Brief instructions: Activate the touchpad in the control panel

  1. Open the Windows settings > "equipment".
  2. Click on "Touchpad"and turn on your touchpad using the Slide barr a.

Quick guide: Update the driver of the touchpad

  1. Open with the keyboard shortcut [Windows] + [R] the command prompt and enter the command "devmgmt.msc" a.
  2. Click on "Mice and pointing devices"> right click your Touchpad > "Update driver".