What are bulk SMS and charges

FUNCTIONS OF THE MODULE

The Zen SMS module enables you to send your customers and administrators via SMS messages about various events in the ZenCart.

CUSTOMER NOTIFICATION

The customer can be notified by SMS if the status of his order has changed as follows:

Order statuses created by you are automatically recognized and added to the list!

Other events in the ZenCart to which the customer can be made aware via SMS notification:

  • Successful account opening
  • Creation of a new order

NOTIFYING THE ADMINISTRATOR

The administrator can be made aware of an SMS notification if the order status has been changed to ...:

Order statuses created by you are automatically recognized and added to the list!

Other events in the ZenCart to which the customer can be made aware via SMS notification:

  • Successful account opening
  • Creation of a new order
  • Goods are not in stock
  • Product has been withdrawn from the range.
  • The customer sends message via the contact form

OTHER FUNCTIONS:

  • Activation / deactivation of individual events independently of the others.
  • Editing of SMS texts for all events, possibility of using variable fields. To set up an account, for. For example, the following can be used: {customer_id}, {customer_lastname}, {customer_firstname}, {shop_domain}, {shop_name}, {shop_email} and {shop_phone}.
  • Possibility of sending multilingual SMS (if you send the goods internationally, you can notify your customers in each country in their own language).
  • Possibility to create several administrators (useful for large online shops with several administrators and shared responsibility).
  • Selection of one or more administrators who will be made aware of the given event.
  • Support of several sender types (text number of the sender, own mobile phone number or system number).
  • Possibility of selecting different sender types for different countries.
  • Editing of the text number for each country (max. 11 characters that are displayed instead of the telephone number).
  • Editing of own phone number for each country (validation of phone number is required).
  • SMS marketing with advanced filters. Sending bulk SMS similar to newsletters with the possibility of effectively reaching a certain existing customer group. Excellent tool for starting an advertising campaign, pointing out a new range, sending coupon codes, etc.
  • Sending bulk SMS from the CSV file.
  • SMS opt-out. Allows the customer to deregister the delivery confirmation in the shopping basket. Admin can set whether the SMS opt-out function should be displayed in the customer's shopping basket or not.
  • SMS message charges. Admin has the option to set the price for SMS sent. The price is displayed to the customer in the shopping basket.
  • Overview of the sent SMS with filters (event, date, recipient, content, delivery status, price of the SMS, total number of SMS, number of the sender.).
  • Overview of received SMS from customers.
  • Statistics.
  • Simulation mode.
  • Support for Unicode (Unicode allows different fonts, symbols and diacritics to be used simultaneously. It is used for languages ​​such as Chinese, Arabic, Greek, Hebrew, Korean, etc.).
  • Automatic conversion of a customer's mobile phone number into an international format.
  • Confirmation of sending will be sent to your email address.
  • Automatic update of the SMS price list including information about the country in which the price has changed.
  • Management of the credit directly from the module (current credit, setting of notification of low credit, purchase of credit via PayPal).
  • API for connecting an external application to the Zen SMS module (see picture api.php). Also added three examples of tests script (see files api_test.php; api_test2.php; api_test3.php).