What does shipping exception mean

FedEx tracking

FedEx is a pioneer in express shipping, offering fast, timed delivery to more than 220 countries and territories. The number of shipments exceeds 3.9 million shipments per day. This large company was founded in 1971 and known as the beginning of "Federal Express" before changing its name to FedEx in 2000. The headquarters are in Memphis, USA.

Track FedEx packages and shipments

FedEx packages can be tracked in three ways:

  • tracking number
  • The reference
  • TCN

If you have a tracking number, 4tracking.net offers an easy way to track it. All you have to do is put your tracking number in the blank field and click on Track. You will receive the latest updates on your broadcast.

How do I find a FedEx tracking number?

You can find the tracking number for your shipment on the order page of the website where you ordered your product.

You can also get it from the documents you receive after sending a package.

How long does FedEx package delivery take?

In the United States, the period ranges from 1 to 5 days and up to 7 days for Hawaii and Alaska

Internationally, FedEx International Priority® time ranges from one to three days, and the second day is usually for Canada, Mexico, and the Caribbean.

FedEx tracking number forms

Shapes can be identified using the following list

(# = Letter / * = number /! = Letter or number)

  • *** *** *** *
  • *** *** *** ***
  • 00 *** *** *** ***
  • DT1 *** *** *** **
  • DT7 *** *** *** **
  • *** *** *** *** ***
  • 0239 *** *** *** *** *** *
  • 4199 *** *** *** *** *** *
  • 6129 *** *** *** *** *** *
  • 7489 *** *** *** *** *** *
  • 91 *** *** *** *** *** *** **
  • 92 *** *** *** *** *** *** **
  • 94 *** *** *** *** *** *** **
  • 96 *** *** *** *** *** *** **

What does it mean that the package or shipment is in transit for FedEx?

If the tracking status is In Transit, it means your package is on its way to its final destination. This does not necessarily mean that your package is in a moving vehicle such as a truck or airplane, as it might be in a FedEx facility.

What does it mean if the package or shipment is in (delivery) condition for FedEx?

This sentence means that the customer has reached the package.

What does it mean if the package or shipment is in the case (returned to the sender) for FedEx?

This means you will not receive this package - they failed to deliver it and are now sending it to the place where it came from. You will either need to contact the sender to request a refund of your payment or to arrange for it to be returned to you.

What does it mean if the package or shipment is in (exceptional) cases for FedEx?

A status exception means that an unexpected event is preventing your package from being delivered. Some examples of exceptions to the situation are customs delays or no one accepts delivery of your package, holidays, incomplete documents, etc. If you would like more information about your package status, please contact.

What do I do if the package with FedEx is stolen or lost?

Claims for damages

Step 1: Submit a claim online

The customer sends an application form online.

Step 2: Receipts * (if required)

The customer sends receipts online or by mail or fax to the FedEx Shipping Claims Department.

Step 3: schedule the inspection

FedEx will notify you if a scan is required for your claim.

Step 4: The claim is checked

FedEx Claims Agent will review and process your claim.

Step 5: solve the claim

FedEx will inform you of the damage decision.

Loss claims

Step 1: Submit a claim online

The customer sends an application form online.

Step 2: Receipts * (if required)

The customer sends receipts online or by mail or fax to the FedEx Shipping Claims Department.

Step 3: Track the Lost Package

FedEx will track the missing package and notify you of the result.

Step 4: The claim is checked

FedEx Claims Agent will review and process your claim.

Step 5: solve the claim

FedEx will inform you of the damage decision.

Please note: Most claims will be resolved within 5 to 7 working days of receiving your order from FedEx. However, exceptions are possible if additional research time is required.

* No proof of value is required for claim values ​​less than $ 100.