Name the best ERP software for SMEs

Business software: These are the facts SMBs should know

11.12.2020, 11:27

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Small and medium-sized companies can benefit significantly from the use of suitable business software. But what types of solutions are there and what are the specific advantages? This article provides concise answers.

The term "enterprise software", also called business software or enterprise application software, is broadly defined. It basically describes all software solutions that can be used in a company. In the business area, the following categories should be mentioned in particular:

• Enterprise Resource Planning (ERP) software: Management of company resources and processes

• CRM software (Customer Relationship Management): Manage customer relationships

• DMS (Document Management Systems): digitizing, managing and archiving documents

• BI (Business Intelligence) software: Performing analyzes, monitoring key figures and KPIs

• Project management software

• Accounting software

• Payroll and HR software

The boundaries between these types of software are often fluid today. In particular, comprehensive ERP systems that contain almost all of the above-mentioned functional areas are becoming increasingly popular. But how can SMEs specifically benefit from business software such as ERP?

Modern business software has considerable added value for medium-sized companies. First of all, it enables all important processes to be mapped in a central system. This ensures that processes across departmental boundaries function smoothly and that all parties involved act on the basis of the same data. An ERP system also ensures process optimization, which in turn results in increased efficiency and reduced costs. Last but not least, ERP software is now considered the backbone of digitization. It therefore makes a decisive contribution to long-term competitiveness.
First of all, a Enterprise softwarebe able to map the individual requirements and processes of a company in the best possible way. Industry solutions can be interesting in this context, as they already bring numerous best practices from a specific economic area with them. However, aspects such as tools for process automation, connection options for third-party systems (interoperability), mobile applicability and networking options across departmental and company boundaries are also becoming increasingly important.

Last but not least, companies have to think about the operating model. Here, SMEs basically have the choice between on-premise systems (local operation in-house) and cloud solutions (hosting of Enterprise softwarein an external data center). The low initial investment, flexibility, scalability, connectivity and mobility speak in favor of the cloud variant. The safety standards are also very high in the meantime.

But the classic on-premise installation also has advantages. An on-premise ERP is usually particularly easy to customize, which is especially important for companies from niche areas. In addition, with on-premise software, the data always remains in the hands of the user company. In the long run, this variant is also a little cheaper financially.