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Infosys Launches Finacle Advizor (TM)

BANGALORE, INDIA, AND LONDON AND NEW YORK, Jan. 28 / PRNewswire / - - Infosys Technologies Ltd. announced the launch of Finacle Advizor (TM). This is an integrated platform with which banks can sell products and services via a self-service sales channel with extensive help functions, making use of the existing Internet resources.

The patent-pending solution gives bank customers a self-service channel, such as the Internet, kiosk terminals or ATMs, in order to have real-time access to certain bank data, such as account balance, transfers, credit cards, payments to investment funds or money transfers. Finacle Advizor (TM) also enables bank customers using the self-service channel to experience the convenience of having direct contact with a bank employee who can help with transactions or provide remote advice. This not only makes the customer more satisfied, but also increases the efficiency of the bank employees, which increases the return on the capital invested by the bank for the sales channel.

As Haragopal Mangipudi, Global Head - Finacle, Infosys Technologies pointed out, "Finacle Advizor (TM) provides banks with a channel to deliver sophisticated, personalized and interactive services to customers, significantly increasing operational efficiencies, all at one." Fraction of total cost of ownership. This solution helps banks reach customers without bank details or remote populations by enabling human communication at self-service kiosk terminals. "

For a long time, banks have been looking for a balance between inexpensive self-service and sophisticated service options in branches. On the one hand, banks can use self-service systems to expand their service and their geographical scope in an economic way, on the other hand, a lack of human communication and a lack of personalized service limit customer satisfaction to a large extent. Furthermore, the banking preferences of customers can only be determined to a very limited extent, which means that targeted sales opportunities are wasted. On the other hand, a branch offers the best potential for building a customer relationship, recognizing customer requirements and expanding the business relationship. However, this requires a high capital investment, has a limited geographical reach and high customer acquisition and service costs. Banks are constantly forced to cut costs in their activities and transactions, but without affecting customer satisfaction.

Finacle Advizor (TM) uses IP convergence and Web 2.0 principles. It combines the self-service channel with the convenience of human contact via video, audio, data communication and cobrowsing. This creates a virtual branch with service, using triple play and the capabilities of Web 2.0 for banking. The solution uses the latest developments in unified communications technologies and enables banks to offer sophisticated transactions based on human interaction via traditional, simple self-service channels. Finacle Advizor (TM) is offered for Microsoft operating systems.

Finacle (TM) is a leader in banking modernization. It is present in 64 countries worldwide and has been counted among the leading core banking solutions by top analysts such as Gartner and Forrester. Finacle (TM) has received multiple awards for its innovation and implementation capabilities. The most important awards are The Banker Technology Award, The Asian Banker IT Implementation Award and The Banking Technology Judge's Special Award for "Innovative Use of IT".

About Finacle (TM) Universal Banking Solution

Infosys' Finacle is the banking partner in delivering their innovation agenda. It enables them to differentiate their products and services, improve customer contact and increase operational efficiency. It is the tried and tested and effective framework for change in various fields. Banks can use it to reset their strategic and operational priorities.

Finacle software is geared towards the core business, e-banking, Islamic banking, financial authorities and customer relationship management of corporate and universal banks worldwide.

Various powerful and unique features make Finacle one of the most comprehensive, flexible and highly scalable universal banking solutions in its class. Thanks to these solutions and the associated services, banks can maximize their growth opportunities while minimizing the risks associated with large-scale business restructuring. Please visit for more information

About Infosys Technologies Ltd

Infosys defines, develops and delivers IT-based business solutions that help 2000 companies around the world to remain competitive in the flat world. These solutions focus on providing strategic differentiation and an operational head start for customers. With Infosys, customers can be sure that they have a business partner that operates transparently, that they have world-class processes, high execution speed and the power to make the best possible use of their IT budget through the global delivery model initiated by Infosys. Infosys has more than 104,000 employees in over 50 locations worldwide. Infosys is part of the NASDAQ-100 Index and the Global Dow. More information is available at

Infosys Technologies Ltd - Safe Harbor Statement

The statements associated with this press release may include forward-looking statements under United States securities laws. They are subject to the Safe Harbor Declaration under the Private Securities Litigation Reform Act. Such forward-looking statements are subject to risks and uncertainties including those set out in the SEC reports at including the Annual Report on Form 20-F for the year ended March 31, 2009 and other recent reports are included. Actual results could differ materially from those anticipated in forward-looking statements. We are permitted to make further forward-looking statements in writing or orally. We do not undertake to update them and reject any liability.

For more information, contact: Infosys Press Office - Bangalore Sujeet Pramanik Infosys Technologies Limited + 91-80-4105-7551 [email protected] Infosys Press Office - London Shamima Begum Golin Harris +44 (0) 20-7067-0469 [email protected] Infosys Press Office - New York Sapana Shende BitePR + 1-510-396-0416 [email protected]

Inquiries & contact:

CONTACT: For more information, contact: Infosys
PressOffice - Bangalore, Sujeet Pramanik, Infosys Technologies
Limited, + 91-80-4105-7551, [email protected]; Infosys Press
Office -London, Shamima Begum, Golin Harris;
+44 (0) 20-7067-0469, sbegum @; Infosys Press Office - New
York, Sapana Shende, BitePR,
+ 1-510-396-0416, sapana.shende @