How do Wacom tablet pens work

Test the pen

If your pen is not working properly, try the following first.

Note: The functions available on your pen may vary depending on the device.

  1. From the Wacom Desktop Center main menu, click Support and then on Driver checkto check the driver function and, if necessary, to carry out simple troubleshooting.
  2. Go to the tab pen in Wacom Tablet Properties and verify that the pen tip and pen button settings are what you expected.
  3. When the settings are what you expect, restart the computer.
  4. If restarting the system does not resolve the problem, update the driver software.
  5. If a driver update does not solve the problem, use the diagnostic function in the Wacom Tablet Properties as described below.

Diagnosing problems with Wacom Tablet properties

  1. Open the Wacom Tablet Properties.
  2. If you have more than one device connected to your system, select the device with which you are using the pen from the list device out.
  3. click on info.
  4. click on diagnosis.

  5. The screenshot above is for descriptive purposes only; your screen may look different.

  6. Hold your pen no more than 10 mm above the surface of the device while using the Pointing device info read. There should be values ​​for Near the tray, Device name, Device type and Device S / N (Serial number) will be displayed.


  7. Move the pen over the surface of the device. As you move the pen, the values ​​for X data and Y data to change.


  8. First press the pen tip, then press the eraser on the surface. As you press, the values ​​for counter and print change from about 0% to about 100% when pressing with full force.


  9. Press the tip, the eraser and the individual pen buttons one after the other. Hold the pen tip slightly above the surface of the device when you press the individual pen buttons. When you press the individual elements, the Switch number change as follows:
    • Pen tip = 1
    • Pen buttons (***) = 3
    • Pen buttons (**) = 2
    • Pen buttons (*) = 2, 3
    • Pen eraser = 1
    • Airbrush tip = 1
    • Airbrush pen button = 2
    • Airbrush eraser = 1
  10. From the vertical position, move the pen to the right and then to the left. The value for X slope should be changed to approx. +60 when moving to the right. The value for X slope should be changed to about –60 when moving to the left.


  11. From the vertical position, move the pen down first and then up. The value for Y slope should be changed to approx. +60 when moving downwards. The value for Y slope should be changed to about –60 when moving up.


  12. If you are testing an Art Pen, place the pen tip on the surface of the device and slowly rotate the pen on its axis. The value rotation should change as you rotate the pen.

  13. When testing an airbrush, move the fingerwheel back and forth. The value wheel should increase to about 0 when the fingerwheel has reached the back stop. The value wheel should increase to about 1000 when the fingerwheel has reached the back stop.