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Home24 shipment tracking

Home24 is a shop for customers in Germany who are interested in buying high quality furniture. There is a wide range of household items, accessories, decorations and furniture on this virtual platform so that you can breathe life into your home. From fashionable furniture made from the best materials, you can find exclusive designer items. In this shop you will find a variety of interesting products for your home.
Below you will find everything you need to know about Home24's shipping and shopping system, as well as important information about shipping costs, customer service and other things that might be of interest to you when shopping in this store.

What is Home24?

Home24 store is an online furniture store with a wide range for all types of customers to choose from. There are more than 100,000 pieces of furniture including a wide range of fashion, decoration and much more for your home. With this platform, German users can beautify their homes with furniture, lamps and other accessories that are of the highest quality and style that they like.
Today they have large amounts of modern furniture and for all tastes. As well as unbeatable prices for the most famous brands and with the best quality materials and they promote exclusive products that no other shop can offer. But how reliable is this online shop? What other things do you need to know about your delivery system? Next we will meet these things.

Are there any Home24 stores?

There are some Home24 stores in some regions of Germany. For example, there is the Home24 Berlin showroom. At this point you will also find the Home24 Outlet Berlin and in Bottrop you will find another outlet store where you can shop quietly or order items through the website and request withdrawals through the store.
The company also has offices in Belgium, Switzerland, the Netherlands and Austria for personal purchases in these countries. If you are from any of these countries, we recommend that you look for private businesses that may be in the most commercial or capital cities of your country.

How can I track a Home24 parcel?

You can track your orders and find out their current status by going to the My Orders area on your customer page. As soon as your order has the status "sent", you will be informed in the same way by e-mail about all the required data. This includes the shipping number and a link that you can use to track the shipment. So you can follow the progress of your delivery at any time.
Sometimes, however, some Home24 logistics partners do not offer this type of service. In this case, the customer service of the Home24 platform can help you if you make an inquiry. If your order status is "Delivered" and you have not yet received your products, the platform will ask you to check the shipment tracking of the shipping service provider. That way you can tell if your parcel was delivered by a neighbor or a parcel store.
You should also take into account that if you have purchased multiple individual packages and only received certain items, you will have to wait up to two working days for them to arrive in full. Because individual packages can arrive on different days even though they were purchased on the same day.

Are home24 shipping costs expensive?

In fact, Home24 delivery is usually free within Germany. These deliveries are made on working days between 7 a.m. to 18 clock. For goods that are dispatched on certain dates requested by the customer or on Saturdays, an additional fee will be charged by the respective transport company. Something that you need to know directly about the DHL company, DPD, Rhenus Logistics or another company.

How long does Home24 delivery take?

Home24 shipping time depends on how the products are shipped and the type of package. For example, the Home24 policy states that large packages or oversized furniture are delivered to a transport company that determines the delivery time. While small packages are delivered to DHL or other parcel services, they also determine their own delivery times.
As a rule, shipments within Germany take an average of up to 5 working days after receipt of payment. For deliveries to the North and Baltic Sea islands, the delivery time is usually extended to 2 weeks.
Either way, you can check directly with the shipping agency you hired to bring your package, track the exact location, and know the approximate delivery date.

Does Home24 only deliver in Germany?

The offers and products on are only intended for Germany. However, customers in France can find their products via While customers from the Netherlands can go to Austrian customers can also find products and furniture via, while Swiss customers can enter Finally, there is also a purchase option for Belgian customers at
The people in these countries therefore need to visit their web portals to find out the specifications of the shipment that they have. In summary, there is a Home24 international delivery.

How do I contact Home24 customer service?

You can contact Home24 customer service by going to the contact section of the store to get a large number of answered questions among which you can find the solution to your doubts. In case you can't find what you're looking for, you can fill out the customer service form in this section and wait for the business's response.
On the other hand, if necessary, you can contact the Berlin outlet store by calling +49 30 2016329478. You can also contact the store in Bottrop on +49 2041 3489806. You can also contact the store in Cologne via the Home24 contact phone: +49 2234 250840.