What is Zostel's business model

The operator of the “overnight” hostel fights against party tourism

07.02.2019Augsburg

Angelina Märkl

angelina.maerkl (at) B4BSCHWABEN.de

By Angelina Märkl

Articles share devastated rooms
Philipp Sturz not only runs a dental practice, but also the “overnight” hostel in downtown Augsburg. He told us how he got there and what terrifying condition he found one of his apartments in.

B4B WIRTSCHAFTSLEBEN SCHWABEN: What motivates a dentist to open a hotel?

Dr. Dr. Philipp Fall:As a freelancer, I am responsible for my own retirement provision. To protect myself, I wanted to do something extraordinary. So I decided to open a hotel. I also wanted a second mainstay in case I can no longer work as a dentist for whatever reason.

The “overnight” hostel on Karlstrasse. Photo: Angelina Märkl / B4B WIRTSCHAFTSLEBEN SCHWABEN

Your idea soon became reality. How did the beginnings of the “overnight” hostel look like?

I already had the property on Karlstrasse, which is also my practice. I started there with two apartments and saw how high the demand was. You just have to test a lot of things. Then I opened the “overnight hostel” at its current location. I started there with 68 beds. But I soon realized that it wasn't worth it. So we continued to grow. We now have 215 beds and eleven apartments.

A party was held in this apartment in November, which then escalated. Photo: fall

How often does it happen that guests leave their rooms devastated?

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We have illegal parties every now and then. The summit of the iceberg was in November 2018. Our largest apartment with 120 square meters was completely devastated. I've never seen anything like it. There was vomit on the walls, the mattresses were stained, and there was blood on the heater. In addition, the floor was totally dirty and some of the furniture was demolished.

The damage amounts to at least 8,000 euros, I had to have the entire apartment renovated. But only a short time later, on New Year's Eve, another party escalated there and I had to renovate the apartment again.

The floor was completely filthy after the party. Photo: fall

What measures do you want to take against "uninvited guests"?

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We no longer rent to Augsburgers on weekends in order to avoid such parties. I also took my hotel off all online platforms. Interested parties have to contact us directly if they want to book. However, since the last two incidents have shown that this is not enough, there will now also be electronic monitoring.

I plan to have the house where my practice and the two apartments are located under video surveillance so that I can see who comes in and I will install a noise level meter. This gives an alarm if a party takes place at night.

All mattresses and some furniture had to be replaced after the party. Photo: fall

Do you still want to continue operating the apartments in your commercial building?

We have mostly great guests, also from all countries. Families, wedding guests, craftsmen and all types of tour groups. Because of these two incidents, I don't want to change my business model right away.

Share articleOther articles on the same topic Devastated RoomsAugsburg07.02.2019
Philipp Sturz not only runs a dental practice, but also the “overnight” hostel in downtown Augsburg. He told us how he got there and what terrifying condition he found one of his apartments in.

B4B WIRTSCHAFTSLEBEN SCHWABEN: What motivates a dentist to open a hotel?

Dr. Dr. Philipp Fall:As a freelancer, I am responsible for my own retirement provision. To protect myself, I wanted to do something extraordinary. So I decided to open a hotel. I also wanted a second mainstay in case I can no longer work as a dentist for whatever reason.

The “overnight” hostel on Karlstrasse. Photo: Angelina Märkl / B4B WIRTSCHAFTSLEBEN SCHWABEN

Your idea soon became reality. How did the beginnings of the “overnight” hostel look like?

I already had the property on Karlstrasse, which is also my practice. I started there with two apartments and saw how high the demand was. You just have to test a lot of things. Then I opened the “overnight hostel” at its current location. I started there with 68 beds. But I soon realized that it wasn't worth it. So we continued to grow. We now have 215 beds and eleven apartments.

A party was held in this apartment in November, which then escalated. Photo: fall

How often does it happen that guests leave their rooms devastated?

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We use a third party service to serve ads that may collect data about your activity. Please check the details and accept the service to see this ad.

This content must not be loaded due to trackers that are not disclosed to the visitor. The website owner must set up the website with their CMP to include this content in the list of technologies used.

powered by Usercentrics Consent Management Platform

We have illegal parties every now and then. The summit of the iceberg was in November 2018. Our largest apartment with 120 square meters was completely devastated. I've never seen anything like it. There was vomit on the walls, the mattresses were stained, and there was blood on the heater. In addition, the floor was totally dirty and some of the furniture was demolished.

The damage amounts to at least 8,000 euros, I had to have the entire apartment renovated. But only a short time later, on New Year's Eve, another party escalated there and I had to renovate the apartment again.

The floor was completely filthy after the party. Photo: fall

What measures do you want to take against "uninvited guests"?

We need your consent to load this ad!

We use a third party service to serve ads that may collect data about your activity. Please check the details and accept the service to see this ad.

This content must not be loaded due to trackers that are not disclosed to the visitor. The website owner must set up the website with their CMP to include this content in the list of technologies used.

powered by Usercentrics Consent Management Platform

We no longer rent to Augsburgers on weekends in order to avoid such parties. I also took my hotel off all online platforms. Interested parties have to contact us directly if they want to book. However, since the last two incidents have shown that this is not enough, there will now also be electronic monitoring.

I plan to have the house where my practice and the two apartments are located under video surveillance so that I can see who comes in and I will install a noise level meter. This gives an alarm if a party takes place at night.

All mattresses and some furniture had to be replaced after the party. Photo: fall

Do you still want to continue operating the apartments in your commercial building?

We have mostly great guests, also from all countries. Families, wedding guests, craftsmen and all types of tour groups. Because of these two incidents, I don't want to change my business model right away.

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